Velocity@ocbc is a highly secured web-based electronic banking system from OCBC Bank. Designed with the latest browser and encryption technology, Velocity@ocbc offers a reliable and efficient way to do your business banking.
To learn more about Velocity, download the Velocity@OCBC brochure.
1. SERVICE MAINTENANCE (19 FEB 2012)
We are upgrading our system to serve you better. Please note that Velocity@ocbc will not be available from Sunday 19 Feb 2012 2:00am to 6:00am. We apologise for any inconvenience caused.
2. SERVICE MAINTENANCE (17 JAN 2012)
We are upgrading our system to serve you better. Please note that Velocity@ocbc will not be available from Tuesday 17 Jan 2012 9:00pm to Wednesday 18 Jan 2012 1:00am. We apologise for any inconvenience caused.
If you should experience difficulty accessing Velocity@ocbc.com after the service maintenance, this may impact you if you are using Internet Explorer to access Velocity@ocbc, please:
3. TEMPORARILY UNAVAILABLE: END-TO-END DATA ENCRYPTION FEATURE FOR MAC OS USERS (15 NOVEMBER 2011)
Our end-to-end data encryption feature for Mac OS users is not working as well as we would like and we have suspended the feature. However, we would like to assure you that you can still perform your banking transactions via Velocity@ocbc and the portal remains secure. Our security policy can tell you more.
4. SECURITY ADVISORY (September 2011)
Security Alert on Malware in Circulation (September 2011)
We would like to bring to your attention that there have been recent reports of Trojan horse malware attacks on the internet banking websites here. The malware is designed to steal your Velocity@ocbc login information such as your User Name, Password, Organisation ID and Security Code. It may also disable anti-virus protection and take over the control of your infected computer.
Please click here to read more.
5. BROWSER COMPATIBILITY – INTERNET EXPLORER 9 AND FIREFOX 4.0 (23 MAY 2011)
Internet Explorer 9 and Firefox 4.0 internet browsers will be compatible for use with Velocity@ocbc with effect from 23 May 2011.
Important notesfor Firefox 4.0 users
Please refer to the latest list of compatible browsers
6. REAL TIME BALANCE INFORMATION (23 MAY 2011)
With effect from 23 May 2011, the Balance Summary screen will be enhanced to support real time balance information.
To learn more about this enhancement
7. CERTIFICATE RENEWAL – FOR FILE UPLOAD USERS ONLY (23 MAY 2011)
We are performing an annual activity to renew the certificate. File upload users, please accept the certificate renewal after 22 May 2011.
To know how
8. TROUBLESHOOTING TIPS (19 DECEMBER 2010)
Please clickhere to view guide for more information on detailed steps for the following:
Login Related :
Payment Related :
File upload Related :
9. END OF LIFE & SUPPORT FOR MICROSOFT®JAVA VIRTUAL MACHINE(19 DECEMBER 2010)
With effect from 30 June 2009, the Microsoft® Java Virtual Machine (MSJVM) has reached end of life and support. Please refer to the below link belowfor more information.
http://www.microsoft.com/About/Legal/EN/US/Interoperability/Java/Default.aspx
To ensure optimal performance when accessing Velocity@ocbc, please ensure the following:
10. ENHANCEMENT TO VELOCITY@OCBC FOR A BETTER BANKING EXPERIENCE (2 DECEMBER 2010)
Velocity@ocbc is now enhanced to bring you better banking experience, click here to find out what's new.
Security Advisory (MAY 2009)
Security Alert on Malicious Trojan (Banker) in Circulation
It has come to our attention that there is a new Trojan in circulation on the Internet. This malicious program infects your computer and at the login stage, is able to steal your Velocity@ocbc login information such as your User Name, Password and Organisation ID.
When you attempt to log in to Velocity@ocbc from an infected computer, the Trojan will present to you a page that looks like the Velocity@ocbc login page. Your browser may hang for a period of time and trick you into entering your login details multiple times. The Trojan will then capture the information and send it to the culprit.
The URL to OCBC Bank’s official website is http://www.ocbc.com.cn/html_english/html/velocity/index.shtm?bcid=M3_C5. We advise our customers and other members of the public to only log in through this URL.
If you experience the following while on the site:
a. Multiple prompting to enter your login information b. Your computer hangs for a period of time c. Indications of suspicious activities in your Velocity@ocbc account; i.e. Adding of Beneficiary unknown to you or unauthorized 3rd Party Funds Transfer to an unknown account.
DO NOT proceed with your online banking activities but alert us immediately by calling (021) 6146 3222. If you do suspect that your computer may be infected : • Do not use it for any internet banking transactions • Perform an antivirus scan immediately Free online antivirus/anti-malware removal tools are available at the following websites :http://vil.nai.com/vil/content/v_157491.htm
We advise our customers to be cautious when accessing the internet. These are some of the precautionary measures that you can take :
• Ensure that your antivirus software is up to date with the latest virus signatures • Frequently scan your computer for viruses/malware • Do not open attachments or click on hyperlinks from unknown sources • Avoid visiting websites housing software or other illegal online resources • Ensure that your operating system is up to date with the latest patches. This helps to tighten vulnerabilities that such malware may exploit • Refrain from using internet banking facilities on public computers
OCBC Bank treats online security with utmost importance and we are committed to providing the highest level of secured environment for our clients who access our Internet Banking services. We would like to draw your attention to guard your software against Spyware and Adware which can compromise your online security.
For more information, please click here .
For online information on Security Tips For Email & Other New Threats, please click here .
Security Advisory:
Security Alert on Money Laundering (December 2011).
Dear customer,
The Law of the People’s Republic of China on Anti-Money Laundering (AML Law) is an important milestone in anti-money laundering system in China, which is helpful in raids of money laundering activities, and to maintain financial sustainable and safeguard social fairness and justice. In the fifth anniversary of the promulgation of AML Law, to promote anti-money laundering awareness to customers, and facilitate implementation of AML Law, we provide you with some of the precautionary measures that you can take:
(1) Cooperate with financial institutions on customer identification and verification.
(2) Do not rent out your ID and bank accounts to others. Do not withdraw cash for others through your own account.
(3) Do not believe in the so-called pyramid schemes for operating funds in the business or other activities.
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