Contact us

Customer Feedback, Complaint and Whistleblowing Channels

If you have any enquiry, fraud whistle blowing or complaint about our Tariff or other services, please contact us through below 3 channels:

 

 

  

 

 

 

For more information, simply contact an OCBC Wing Hang China Branch.

Shanghai

Shanghai Branch

Unit 307, 3F, OCBC Bank Tower, No.1155 Yuanshen Road, Pudong New District, Shanghai 200135, P.R. China
Tel: 86-21-20831246
Fax: 86-21-58300657

Shanghai Century Square Sub-branch

OCBC Bank Tower, No.1155 Yuanshen Road, Pudong New District, Shanghai 200135,  P.R. China.
Tel: 86-21-20831246
Fax: 86-21-58300657

Shanghai Hongqiao Sub-branch

1/F, 321 Xianxia Road, Changning District, Shanghai 200336, P.R. China
Tel: 86-21-23259000
Fax: 86-21-62738099

Shenzhen

Shenzhen Branch

5/F, Unit M02, Shun Hing Square, Di Wang Commercial Centre, 5002 Shennan Dong Road, Shenzhen  518008, P.R. China
Tel: 86-755-25833111
Fax: 86-755-25838212

Shenzhen Huaqiang Sub-branch

3102, AVIC Center, No.1018 Huafu Road, Futian District, Shenzhen, 518031, P.R. China
Tel: 86-755-83972700
Fax: 86-755-83973006

Shenzhen Qianhai Sub-branch

Unit 3,5/F, Tower C, China Resources Land Building, No.9668 Shennan Road, Nanshan District, Shenzhen, 518052 , P.R. China
Tel: 86-755-86636363
Fax: 86-755-86636649

Guangzhou

Guangzhou Branch

Room 2504-2509, Goldlion Digital Network Centre, 138 Tiyu Road East, Guangzhou, 510620, P.R. China
Tel: 86-20-38780333
Fax: 86-20-38780163

Zhuhai

Zhuhai Branch

Yanlord Marina Center Tower 5, 1 Qinglv S Road, #1501&1508, Zhuhai 519020  P.R. China
Tel: 86-756-3355188
Fax: 86-756-3355155

Foshan

Foshan Sub-branch

Room 2001, Mingri Plaza I, Xingui Road, Daliang, Shunde District, Foshan, P.R. China
Tel: 86-757-22687222
Fax: 86-757-22687555

Shanghai

OCBC Wing Hang Bank (China) Limited

OCBC Bank Tower, No.1155 Yuanshen Road, Pudong New District, Shanghai 200135, P.R. China
Tel: 86-21-58200200
Fax: 86-21-58301925

Beijing

Beijing Branch

Units 2809 – 2818, 28/F, Tower B, Gemdale Plaza, No 91, Jianguo Road, Chaoyang District, Beijing 100022, P.R. China.
Tel: 86-10-58456188
Fax: 86-10-85713689

Guangzhou

Guangzhou Branch

Room 2504-2509, Goldlion Digital Network Centre , 138 Tiyu Road East, Guangzhou, 510620, P.R. China
Tel: 86-20-38780333
Fax: 86-20-38780163

Guangzhou Zhujiang New Town Sub-branch

Unit 903~904, He Jing International Finance Place, No.8 Huaxia Road, Pearl River New Town, Guangzhou 510623&nbsp, P.R. China.
Tel: 86-20-22823111
Fax: 86-20-28023100

Shenzhen

Shenzhen Branch

5/F, Shun Hing Square, Di Wang Commercial Centre, 5002 Shennan Dong Road, Shenzhen  518008, P.R. China.
Tel: 86-755-25833111
Fax: 86-755-25835811

Chengdu

Chengdu Branch

Unit 1, 8, 9 and 10, 31F, No.2 Office Building, Chengdu IFS, No 1, Hong Xing San Duan Road, Jin Jiang District, Chengdu 610021, P.R. China.
Tel: 86-28-62908888
Fax: 86-28-65971015

Tianjin

Tianjin Branch

Unit 7201-7204, 72F, Tianjin World Financial Center Office Building, No 2, North Da Gu Road, Heping District, Tianjin 300022, P.R. China.
Tel: 86-22-23208999

Xiamen

Xiamen Branch

2F-3F, No.2 Zhongshan Road, Xiamen 361001, P.R. China.
Tel: 86-592-2022653
Fax: 86-592-2035182

Qingdao

Qingdao Branch

Unit 2402-2407, No 9 Middle Hong Kong Road, Qingdao 266071 P.R. China.
Tel: 86-532-55583888
Fax: 86-532-55578908

Chongqing

Chongqing Branch

Unit 1-3, 48 Floor, Yingli International Financial Center, No.28, Minquan Road Yuzhong District, Chongqing 400010, P.R. China.
Tel: 86-23-60375888
Fax: 86-23-63707171

Shaoxing

Shaoxing Branch

Room 1801 & 1802, Building 1 Zhong Jin Plaza, No.666 North Zhongxing Road, Shaoxing,  Zhejiang Province 312000, P.R.China
Tel: 86-0575-85851688
Fax: 86-0575-81505018

Suzhou

Suzhou Branch

Unit 1-3,12th Floor , No.2 Building , Jinghope  Plaza, No.88  Huachi  Street, SIP, Suzhou 215027, P.R. China.
Tel: 86-512-89175616
Fax: 86-512-86867028

Zhuhai

Zhuhai Branch

Yanlord Marina Center Tower 5, 1 Qinglv S Road, #1501&1508, Zhuhai 519020  P.R. China
Tel: 86-756-3355188
Fax: 86-756-3355155

Foshan

Foshan Sub-branch

Room 2001, Mingri Plaza I, Xingui Road, Daliang, Shunde District, Foshan, P.R. China
Tel: 86-757-22687222
Fax: 86-757-22687555