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Welcome to OCBC Internet Banking!

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Important Notice:

To protect your account, please do not allow another person to operate your Internet Banking account. You should access your Internet Banking account personally. Please do not forget to exit Internet Banking when you finish using or temporarily leave.

Please pay attention to the security of internet banking login and upgrade your security software in time.

We do not recommend the use of mobile phone equipment for online banking login.

For details, please see internet banking security advisory.

Banks will never ask for PIN and/or passwords from customers, either through phone, SMS, e-mail, IM or any other means!

A security vulnerability known as Padding Oracle On Downgraded Legacy Encryption ("POODLE") was discovered and this impacts web browsers supporting Secure Sockets Layer (SSL) v3.0 and below. Customers are advised to use only supported browsers (eg. IE7) with only Transport Layer Security (TLS) enabled.

Pursuant to the requirements of Customer Identity Verification by People's Bank of China, our bank needs to verify non-resident's Identity, please take the relevant proof of Identity to our branches or sub-branches in People's Republic of China personally. For more details, please visit our website (www.ocbc.com.cn) or contact with 24-hour Premier service hotline (400 670 2888).

  • Security Advisory: Learn more about Malware and Online Banking Security. More info.
  • Security Advisory: Safeguarding your online banking access. More info.
  • Security Advisory: Security Alert on a Malicious Trojan Horse / Malware in Circulation. More info.
  • Security Advisory: SMS Lucky Draw Scam. More info.
  • Security Advisory: Security Alert on Suspicious Websites Bearing Any Resemblance to the OCBC Bank Website. More info.

New to Internet Banking?


  • Dear Customer, we will update internet banking "Change Password" function on 11 Dec 2015. For any inquiry, please contact 24-hour Premier Service Hotline:(86)400 670 2888.

  • Dear Customer, we will update 3rd party funds transfer daily limit to CNY250,000.00 per day from 01 Jan 2016. For any inquiry, please contact 24 hour Premier Service Hotline: (+86) 4006702888.

  • Due to daily system maintenance, Internet Banking Services may not be available from 22:00-00:00.

  • 24 hours customer service hotline 400-670-2888.

  • Dear customers, our Internet Banking is updated at 23 Jun 2016 from 02:00 to 05:00.You may not able to login your Internet banking during this period and we apologize for any inconvenience caused. For assistance, please contact our Call Centre at (+86)400 670 2888.

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