To protect your account, please do not allow another person to operate your Internet Banking account. You should access your Internet Banking account personally. Please do not forget to exit Internet Banking when you finish using or temporarily leave.
Please pay attention to the security of internet banking login and upgrade your security software in time.
We do not recommend the use of mobile phone equipment for online banking login.
For details, please see internet banking security advisory.
Banks will never ask for PIN and/or passwords from customers, either through phone, SMS, e-mail, IM or any other means!
A security vulnerability known as Padding Oracle On Downgraded Legacy Encryption ("POODLE") was discovered and this impacts web browsers supporting Secure Sockets Layer (SSL) v3.0 and below. Customers are advised to use only supported browsers (eg. IE7) with only Transport Layer Security (TLS) enabled.
Pursuant to the requirements of Customer Identity Verification by
People's Bank of China, our bank needs to verify non-resident's
Identity, please take the relevant proof of Identity to our branches or
sub-branches in People's Republic of China personally. For more details,
please visit our website (www.ocbc.com.cn)
or contact Service Feedback Hotline: 40089 40089 (China), (86 755) 2583 3688 (Overseas).