Security tips
Security advisory
Security alert
What is spyware and advertising malware?

Spyware is the program that collects information of individuals or institutions on the unknown basis. It is usually installed in the client's computer and collects information of the user in a furtive way.

Advertising malware is a kind of spyware used by the marketer to obtain future marketing advertisement data in the future by tracing the use habit and interest of the user. Malicious advertising plug-in can be used to monitor, among others, types of websites visited, nature of articles read, slogans clicked by the user and type of popup windows. This information may be used for future advertisement and marketing, or sold to the third party for the same objective.

Spyware and advertising malware may slow down operating speed of the system. These programs may occupy resources of the memory and system and lead to paralysis of the system. These programs may also have the capacity to monitor your pressing keys, scan your documents on the hard disk, modify the homepage of your default browser, and transfer information in the website you are visiting without consent, and have your potential information operated by unauthorized third party.

Therefore, spyware and advertising malware are considered as a latent thief because they have the capacity to infringe upon your privacy on line, steal your password or confidential transaction information of your organization.

What are the common malwares?

1Computer Virus

Computer virus is a small software program that spreads from one computer to another computer and interrupts computer operation. Computer virus can damage content in the hard disk or interrupt normal operation of the computer. Computer virus is always the appendix to an email, the document delivered in the real-time communication software, or document downloaded from FTP (file transfer protocol). Therefore, unless a strange email is the one you expect as you have confirmed, please do not open its appendix.

2Computer Worm

Computer worm is a program that can automatically copy, independently implement and spread throughout the whole internet. Difference between the computer virus and computer worm lies in that the worm does not rely on existing program while the security threat from the worm is equal to that from the virus. Computer worm may be automatically installed when you open the appendix of your email or message, including executable script.


Spyware is a technology that can collect information of the individual or organization in unknown basis. It is a malware installed on the computer that collects user's information secretly and forwards to advertisers or other organizations or individuals with interest. Spyware many change the computer setting, make connection speed slow, modify the homepage of the computer, cut off connection to the internet or make other program invalid.


Trojan is a software program and malicious or harmful codes that is collected in the programming or data that seem harmless. It can launch attack on the hard disk: from making trouble on the user (such as popup window) to damaging the hard disk (such as destroying file allocation table). Trojan can set up backdoor by itself and allow hacker to enter the system.

What are common security protection measures?

1、Updating security patches of Operating System

The operating system is composed of various components with multiple purposes while these components may have some loopholes to the extent to damaging your computer and event the entire network. Therefore, it's extremely important to install the most updated security patches of operating system and browser. In addition to installation at the factory, it also needs regular download and installation of system patches newly issued by the operating system maker during normal use. There is no operating system needing no patches.

2、Antivirus Software

Antivirus software is a kind of computer program used to inspect, prevent and take measures to cancel or delete malicious software program like computer virus and worm. You shall regularly update the virus reservoir of anti-virus software to prevent the most recent viruses. Most anti-virus software can be set as automatic updating.


Anti-spyware helps to prevent popup windows, reduce performance and safety threat from spyware and other harmful software. You should keep your anti-spyware most updated to prevent the most recent spyware. Much of the harmful software, including spyware, is difficult to eliminate. Even if you attempt to unload such programming software, it can re-emerge after your restart your computer.

4、Anti-Spam email

You should treat with care some information that attempts to steal your personal or financial information when reading information on your email or browser. Some popular fraud examples include false email or website of the fake famous institutions, fraudulent lottery email or website.If spam has been sent to your mailbox, you should delete it immediately instead of opening it. You should also use spam filter to recognize and differentiate the legal advertising email and the email with network phishing threat.


Firewall is special equipment deployed at the network gateway or special program on personal computer, which could impede unauthorized user from connecting to the internet. For the personal computer, personal firewall may impede malicious software from passing over the security loophole scanning and attacking the vulnerability of the personal computer.

How do we protect your user information?

Some safety software products may help you monitor, inspect and delete spyware installed on the computer. Many computer security softwares are equipped with standard functions of monitoring and deleting spyware. Through proper prevention, you can help prevent your account information from damage by some harmful software.

  • Be alert to unknown linkage, advertisement and popup windows when you browse webpage.

  • Please don't click them no matter in what form they emerge.

  • Avoid as much as possible the programs with unknown source and email appendix.

  • Documents downloaded may contain hidden program that endanger the computer safety, therefore, do not download or open any email appendix with unknown sources.

  • Timely update your computer operating system and internet browser.

  • Do not disclose your e-banking password to any person including those claiming themselves as bank working staffs. Your e-banking password shall be highly confidential. Employees of the Bank will not ask you for password in any way including through mail, meeting or telephone.
  • Regularly change your e-banking password.

Why do we need software updating?
  • If your computer has been used for over 5 years, its operating system (such as Windows 98, XP, VISTA) and browser (such as Internet Explorer 6, Firefox 14) may be unable to provide protection at the same level to the new system. System suppliers like Microsoft and Apple will frequently provide system updating to make your system safer. You can visit their official websites: or

  • Install and update the most recent anti-virus software. Commercial anti-virus software helps reduce threat to computer security and these programs may prevent from the most recent viruses and provide you with constant updating solution.

  • Install and update the most recent anti-virus software. Commercial anti-virus software helps reduce threat to computer security and these programs may prevent from the most recent viruses and provide you with constant updating solution.

  • When you install free program or subscribe services from internet, you shall carefully recognize all terms and conditions.